Cookie Policy

This cookie policy explains how KitCloud uses cookies and similar browser technologies on the public website, newsletter form and customer account journey. Cookies are small files or browser storage entries that help a website remember useful information, keep services secure, measure performance or support features that a visitor has chosen to use.

We keep cookie use practical and limited. The public website is designed to be fast, clear and easy to browse, while the account and billing areas may need additional cookies for login sessions, security checks and service management. Where third-party services are used, they are included because they support a specific function such as analytics, security or customer communication.

Essential Cookies

Essential cookies are needed for core website and account functions. They may be used to keep a visitor session working, remember security checks, protect forms from abuse, manage newsletter submissions, support checkout journeys and allow customers to log in to account services. Without these cookies, parts of the website or customer area may not work correctly.

Security Checks

Cloudflare Turnstile is used on the newsletter signup form to help check that submissions are made by real visitors rather than automated bots. This helps protect the website, the mailing list and the KitCloud team from spam. Cloudflare may process technical information needed to complete that security check.

Analytics Cookies

KitCloud uses Google Analytics to understand how visitors use the website. Analytics data helps us see which pages are useful, where visitors may be getting stuck, and which hosting topics need clearer content. We use this information to improve pages about web hosting, WordPress hosting, domains, email hosting and support. Analytics is not intended to identify individual visitors directly.

Marketing And Newsletter Cookies

The newsletter form is used for KitCloud offers, marketing and hosting updates. We promise not to send more than one or two emails a month. Cookies or form security checks may be used to protect the signup process and reduce automated submissions. Newsletter details are used for KitCloud communications and can be unsubscribed from at any time.

Customer Account Cookies

When customers move into the account, order or billing area, cookies may be used to keep them signed in, remember the current session, protect account pages and support service management. These cookies are separate from general website browsing and are needed for a reliable customer area.

Managing Cookies

Most browsers allow visitors to block, delete or control cookies. Blocking all cookies may affect login, checkout, account management, security checks and newsletter forms. If a visitor only wants to browse the public website, most pages should still be readable even if non-essential cookies are restricted.

Contact

For cookie questions, email [email protected] or use the KitCloud contact page.