Contact KitCloud

Sales and Support for Hosting, Domains and Email

Get in touch about web hosting, WordPress hosting, business email, domains or account support. A support ticket is the best first route because it gives us the details needed to help properly.

Contact Routes

The Best Ways To Reach KitCloud

Start with a support ticket for the clearest trail, use chat for quick follow-ups when available, and use the customer area for account and service actions.

General Enquiries

For sales, domains, service questions and general hosting enquiries.

Email KitCloud

Support Tickets

Create a ticket with the domain name, service affected and a clear description of what is happening.

Create A Ticket

Chat

Chat is the secondary route for quick questions and simple follow-ups when available.

Useful Details

Support, Accounts And Company Information

The key details customers usually need before contacting KitCloud are grouped below.

Support Hours

Standard hosting support runs Monday to Friday, 9am to 5pm UK time. Tickets can be logged at any time.

Create A Support Ticket

Uptime And Refund Policy

The 99% uptime commitment, downtime explanation and refund or account credit remedy are explained in the Service Commitment.

View Service Commitment

Telephone

Phone support is used where a call is the most practical next step.

Create A Ticket

Registered Office

Kendall Group Ltd, operating KitCloud
Ransom Wood Business Park
Southwell Road West
Mansfield
Nottinghamshire
NG21 0HJ

Company number: 15554380

View Companies House Record

London Hosting Platform

KitCloud hosting services are operated through London hosting centres. Company correspondence should use the registered office or email routes shown here.

About KitCloud View Services

UK business focused

Clear Help for Business Hosting Decisions

KitCloud keeps the conversation practical: the right hosting service, the right domain setup, and a billing flow that is easy for customers to understand.

Smarter Hosting with a Greener Mindset.

Efficient, responsible hosting services for modern businesses that want to run online in a more sustainable way.